Privacy Policy

Privacy Policy for Furnitex Limited

Welcome to Furnitex Limited! Your privacy matters to us. This Privacy Policy explains how we collect, store, transfer, and use data, along with options for managing your information.

1. Data Collection and Use

At Furnitex Limited, we collect data both online and offline to enhance your experience. Specifically, we collect:

  • Personal Information: Information you provide directly through forms, emails, and other interactions.
  • Transaction Information: Details about transactions with us or our affiliates.
  • Technical Information: Automatically collected data, such as IP addresses, browser types, access times, and pages visited.

We use this data to improve services, optimize site functionality, and personalize your experience. Additionally, we analyze data for marketing and security purposes to better serve you.

2. Data Sharing and Security

To protect your privacy, we don’t sell or disclose your personal information unless required by law. We may, however, share data with third-party service providers who help us deliver services like website hosting, payment processing, and marketing. Each partner adheres to strict confidentiality standards to safeguard your data.

For added protection, we use a combination of physical, electronic, and procedural safeguards. We limit access to your data to authorized personnel only, and we enforce confidentiality through agreements and training.

3. Cookies and IP Addresses

We use cookies—small files stored on your device—to improve your experience and secure our website. Cookies help us remember your preferences and allow us to enhance site security. If you prefer, you can disable cookies in your browser settings; however, this may impact site functionality.

In addition, we collect IP addresses to ensure security and gather statistics. Although IP addresses don’t identify individuals, they help us protect against fraud and improve site performance.

4. External Links

Our website includes links to third-party sites for your convenience. These links don’t imply endorsement by Furnitex Limited, and we encourage you to review the privacy policies of each site. We don’t control these third-party sites and can’t be responsible for their content or practices.

5. Data Retention and Privacy of Children

We retain data as long as necessary for the purposes outlined in this policy or as required by law. We do not knowingly collect information from children under 18. If you believe a child has provided personal information, please contact us immediately, and we’ll take appropriate steps.

6. Email Communications

We may contact you by email with updates, promotions, or account notifications. If you prefer not to receive promotional emails, you can opt out anytime by contacting info@furnitexbd.com.

7. Delivery Conditions

For transparency, our delivery terms include:

  • EMI Availability: Available for select cards on orders over 5,000 Taka, with EMI selected at checkout.
  • Cash on Delivery: Available only within Dhaka Metro.
  • Delivery Time: Orders within Dhaka arrive within 48 hours for stocked items; pre-orders may take up to 7 days.

8. Warranties and Replacement

We offer a 72-hour replacement warranty for valid reasons. Please submit replacement requests within this period. Customers cover any associated shipping charges.

9. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices. If significant updates occur, we’ll notify you by email or on our website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Furnitex Limited
1,2 Hazi Gafur Avenue, Amulia Model Town, Demra, Dhaka-1360, Bangladesh
Phone: +8801842267223
Email: info@furnitexlimited.com

Thank you for choosing Furnitex Limited and trusting us with your information.